Return & Cancellation Policy

Return & Cancellation Policy 

Cancellation Policy –

1. If in any case, you face the necessity to cancel an order, you need to do it before your order gets shipped. The shipping charges will not be refunded once we dispatch the order. 
2. To request your cancellation for the order by contacting us on WhatsApp @ (8777024968). 

Return Policy – 

1. In case you have received a damaged product or a tampered packaging, refuse to receive the package, WhatsApp @ (8777024968) with your Order ID, a video of you unpacking the packet and a copy of the bill. We will place a replacement without you having to pay any additional cost. 
2. We cannot refund the shipping charges. 
3. You will have to claim a return request within 48 hours of receiving the package by contacting us by calling or WhatsApp us @ (8777024968). You will receive approval from our side within 24 hours and we will arrange a pick up as well. 
4. A delivery person with a label and flyer to pack your product. 
5. Once we receive the product you will be notified. 
6. Replacement or refund will be generated from our end within 4 to 7 days after we have received the product. 

Exchange Policy – 

We do not offer any exchange facility.

Return & Refunds – 

• We will only process a return or refund only if the unused. 
• We cannot process a return or refund request unless we are provided with valid video proof from your end.
• We do not accept return request that is not generated within 48 hours of receiving the package. 
• Contact us @ (8777024968) if you receive any defective product with the right Order ID and valid proof of opening the package. We will either refund the amount or offer your credit note. 
• Always cancel your order before it gets shipped or dispatched. 
• When you cancel the order before it gets shipped we will return you the whole amount. 
• We do not offer an exchange policy for any items.